Arrival & Departure Times
Please vacate rooms by 11:00 am. Rooms are available from 3:00 pm. Later check-out on request. Hotel guests may enter the building at any time.
Pharmacy
The Rosen pharmacy is approx. 650 m from the hotel. Open Mon–Fri 8 am–7 pm, Sat 8 am–1 pm. For weekend emergencies, please contact reception.
Doctor
In case of illness or emergency, please contact reception. We will help with doctor contacts or call an ambulance.
Trips & Specials
Numerous tourist destinations nearby. Maps, brochures and suggestions available at reception.
Car Rental
Information and booking assistance available at reception.
Baby Equipment
Baby cot available for € 20 / night. Changing mat, baby and high chair also available on request.
Bathrobe & Slippers
Available on request at reception.
Rosenheim Train Station
2 km from the hotel – approx. 25 min on foot. We recommend taking a taxi or Bus No. 7.
Bank & ATM
Savings bank and ATM approx. 750 m from the hotel. Reception will give directions.
Bathroom Lighting
Deliberately soft lighting for a romantic atmosphere. Extra desk lamps available from reception. The vanity mirror lamp (switch on back) is ideal for make-up and shaving.
Duvets & Pillows
Extra duvets and pillows on request. Pillow menu: Millet 40×40 cm, Spelt 40×60 cm, Cherry stone 25×25 cm, Down 40×60 cm.
Change of Linen
Normally after two nights. Daily change on request for € 5 extra per change.
Payment
Cash, debit cards and all major credit cards accepted. Company billing requires written confirmation.
Flowers
We are happy to order bouquets or arrangements. Vases available at reception.
Stamps
Stamps and stationery available at reception.
Iron & Ironing Board
Available in your room on request. Ironing service within one hour also available.
Dry Cleaning
Available, approx. 3 days outside the hotel. Drop off by 9 am (Mon–Sat), returned by 10 am on the third working day. Need it faster? Use our laundry service!
Bicycle Rental
Available in Rosenheim near the train station.
Photocopies
Please contact reception.
Hairdresser
Reception will arrange an appointment for you.
Breakfast
Lavish buffet on the 1st floor. Mon–Sat 7:00–10:00 am, Sun & holidays 7:30–10:30 am. Room service or different times on request (please inform us the evening before).
Lost & Found
Please contact reception if you lost or found something.
Baggage Service
Luggage assistance and secure storage on request at reception.
Vouchers
Hotel stay or restaurant vouchers available at reception.
Towels
Extra towels on request. Please note: towels on hooks stay – towels on the floor will be exchanged.
Housekeeping
Daily cleaning for longer stays. To decline, please hang "do not disturb" sign with red side facing out.
Dogs & Pets
Pets warmly welcome! Please bring their blanket/basket. Sofas and beds are off limits. Allowed in the restaurant, not in the breakfast room. Charge: € 20 / pet / night (without food).
Toiletries
Toothbrush, toothpaste, shaving set, shower cap, shampoo and body lotion available at reception.
Information
Reception available 7 am to 1 am for questions and requests. Emergency: dial 300.
Internet & WiFi
Free WiFi throughout – no password required. Network: WLAN San Gabriele. Free PC with internet access in the lobby.
Coffee & Tea
Available at reception outside breakfast and restaurant hours.
Credit Cards
All major credit cards accepted in the restaurant and at reception.
Sewing Service
Loose buttons, open seams – please contact reception in good time.
Emergency
Please contact reception – phone 300. Police: 110, Fire/Rescue: 112.
Parking
Hotel parking available, use at own risk. Please inform reception in case of congestion or damage.
Mail
We accept post at reception and hand it to the postman each morning.
Smoking
Smoking prohibited throughout the building. Smoking area: covered area in front of the restaurant or bench outside the hotel entrance.
Umbrellas
Available for rent at reception.
Restaurant Il Convento
Open daily: 11:30 am–2:00 pm and 5:00–11:00 pm. Table reservations at reception or by phone 310. Children's menu available.
Shoe Cleaning
Shoe cleaning sets in room, shoe cleaning machine on ground floor. Additional service on request.
Self-Check-Out
Leaving before reception opens? Please settle your bill at check-in or during the evening. Leave room key at reception.
Socket Adapter & Charging Cable
International adapters and charging cables available at reception.
Taxi
Rosenheim taxi centre: 08031 / 359935. Booking also via reception.
Phone
Outside line: dial 0 first. Reception: 300. Room service: 310.
Laundry Service
Approx. 12 hours outside the hotel. Drop off by 9 am, returned by 9 pm the same day (except Sun/holidays).
Wake-Up Service
Wake-up calls via reception (phone 300).
Whirlpool & Waterbed
Need help with the whirlpool or waterbed? Reception is happy to assist.
Room Service
Available daily 7:00 am–1:00 am. During restaurant hours: dial 310. Outside restaurant hours: dial 300.
